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Tenants information



We offer a full range of professional advice and services on all aspects of renting which include:


Finding the right property to meet your needs


Arranging viewings on suitable properties


Obtaining credit checks and necessary references


Preparing the Tenancy Agreement


Providing a DVD Inventory and Schedule of Condition


Secure holding of deposit


Arrangements for collection of rent


Preparation and issuing of statements


Extension or termination of Tenancy Agreement





Registration is free. Register your requirements with Wisemove and we will find you your ideal property to rent. We will arrange for you to view any suitable properties, at a mutually convenient time. The majority of properties that come to market for rent can go under offer within a very short time so it is important for any joint tenants or decision-makers to come along to the viewing. All viewing appointments can be made by contacting Wisemove on 01529 415400 or 01476 561 229.


All our rental properties are available to view on our website, www.wisemove-property.co.uk and on www.rightmove.co.uk, as well as details being available within our office.




The Landlord will want to be sure that you are able to make your rental payments, are in permanent employment and that you have a good credit history (or an acceptable guarantor, where necessary). The following ideal criteria list is for guidance only. If you fall outside the perimeters below, please call us to discuss your personal circumstances and we will advise you as to your options and what additional assurances/guarantees your landlord may require.


To combat identity fraud all Applicants and Guarantors are required to provide valid forms of Identification and Address verification.


The following documents are accepted as proof of ID/Address Verification:





Driver’s License


National Identity Card


UK Armed Forces Identity Card


NUS Identity Card


Utility Bills or Bank Statements (less than 3 months old)


No other forms of ID will be accepted.


At least one applicant should be:


Be in full time continuous employment for not less than 6 months or in the case of graduates in new employment, be able to provide a formal contract of employment for our files. If work is of a temporary nature through a recognized agency proof of 12 months continuous earnings must be provided.


Both applicants should:


Have a good credit history Have good references from the previous landlord/managing agent, if applicable earn a gross combined annual salary which equates to at least 2.5 times the annual rental commitment. Foreign nationals must be able to prove continuity of employment either in the UK or abroad and provide a contract of employment for their current post in the UK equal to the tenancy term


For Company applications:


All Companies must be Limited and registered at Companies House with annual returns and accounts up to date. New Companies with no filed information will require a Directors Guarantee. Non Limited businesses are treated as Individual applications.


An Applicant will need a guarantor when:



He or she is a student


He or she is unemployed or in receipt of Benefits


He or she has not been working continuously in full time employment for 6 months


When the individual rental commitment is more than 50% of the annual gross income


Has recently arrived from overseas for new employment. Each case will be treated individually and contracts of employment will be required


Has an adverse credit history which has been declared




KeysOnce all satisfactory references have been received and all above paperwork completed, a full holding deposit (or bond) is required prior to occupation. This is normally one months rent in advance plus one and a half months rent. This will be payable upon start of your tenancy Lease and handover of keys.


The deposit can be paid by either bankers draft or building society cheque. The deposit is refundable if on our part or the Landlord's part a tenancy cannot be provided.


To protect the interests of our Tenant client, Wisemove will secure all deposits with Deposit Protection Services who are an authorised tenancy deposit scheme. A Tenancy Deposit Scheme means that in the event of an unresolved dispute or stalemate over the allocation of the deposit, it can be referred to the scheme for a prompt, independent, third party adjudication - so providing a resolution, which is fair to both landlord and tenant.


In cases where there is a lengthy period between putting in your offer and the intended moving date, or where there is possibly other interest in the property, some landlords may require you to sign contracts early and pay your security deposit. This is to both party’s benefit, as once this is done you can be assured the property cannot be offered to someone else and similarly the owner is assured you are committed to move in.




We at Wisemove realise how difficult it can be for tenants to arrange the right insurance cover for their contents, personal possessions and liabilities towards the landlord’s contents, fixtures, fittings and building. Often such cover is either very restrictive or provides more cover than tenants normally require and premiums can be prohibitive.


As tenant your personal possessions can be at risk from fire, storm, water-damage and possibly from theft during the time in your rented property. You may suffer loss or accidental damage to yours and your landlord’s belongings whilst at home.


Accidents do happen and as your tenancy agreement clearly states, you are legally responsible for them. Unfortunately they can quite often cost hundreds of pounds.


Telephone Wisemove for your free, independent, competitive Contents insurance quote. Get peace of mind- let Wisemove arrange your insurance so you can get peace of mind knowing you are protected - Protecting your deposit at the same time!


Wisemove nor the landlord can accept any liability if you, the tenant, fail to obtain adequate covers.

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